FAQ's

When will my order be shipped?
We always ship our products within 24-48 hours (unless stated otherwise, i.e. special orders) and can guarantee that! All orders ship from North Carolina, USA. We cannot guarantee actual delivery time once the package is in the hands of the U.S. Postal Service. 

How do I care for my sterling silver, cubic zirconia jewelry?
Taking good care of your jewelry will increase the lifespan of your purchase. At the end of each day, we recommend removing your jewelry & rinsing it in cool water and then completely drying it with a clean towel to remove oils and buildup. Once you are done cleaning and drying your jewelry, put it in a safe place to dry. 

It's also recommended to keep your jewelry away from chemicals, soaps, lotions, and that perfumes do not come in contact with your jewelry. Commercial and ultrasonic cleaners are too harsh for our products. You can use a soft jewelry polishing cloth. A great home remedy to clean sterling silver jewelry follows:

All you will need is a warm bowl of water, gentle dish soap (preferably something that cuts through oil), and a soft toothbrush. 

1. Pour a small amount of soap (about the size of a quarter) in the bowl;
2. Fill the bowl with warm tap water;
3. Give the water & soap a good mix (it should look bubbly);
4. Gently scrub each piece of jewelry for a minimum of 20 seconds. Be sure to get into all of the intricate parts of the jewelry with the bristles of the toothbrush. You especially want to focus on the parts that come into contact with your skin where most of the oil may collect;
5. Once the jewelry is clean, rinse it well under cool tap water. BE CAREFUL not to drop it down the drain! 

Now let your jewelry air dry on a towel. Look at that nice sparkle!

Will my jewelry tarnish?
All sterling silver may experience some tarnishing. The pieces with Rhodium plating will make them less tarnishinable. 

How do I know what ring size to buy?
Our rings are standard US sizes. You can go to any jewelry counter to be sized & it's free! You can also check out our ring size chart on our website.